Operations Associate

Veloq is the software platform powering the next generation of grocery fulfilment. Born from Rohlik Group's proprietary technology and operational excellence across five European markets, we are now a standalone technology company empowering grocers to transform their warehouse operations and scale their same day e-grocery offering. Our modular platform spans automated picking, e-commerce fulfilment, and last-mile logistics and is built to power online grocery profitably. Today, Rohlik Group serves 850,000+ customers across Europe using this technology. We have proven it works at scale. Now we are bringing it to the world. We’re only at the beginning of the journey. This is a chance to join a lean team and help build the operations engine, shape how we run and build the business, and scale a category-defining company from the ground up. You will have real ownership over your function, direct access to the CEO, and equity in a company at the beginning of a major growth curve. ROLE OVERVIEW You are the operational core of Veloq. This role covers executive support, business operations, and the internal systems that keep a fast-scaling startup from falling apart at the seams. You will work directly with the CEO, own internal processes end-to-end, and be the person who notices what needs to be fixed before anyone else does. WHAT WE EXPECT FROM YOU / THE POSITION TO PERFORM 1. Executive Support - Own travel coordination and meeting logistics for Veloq leadership - Prepare meeting briefs, pre-reads, and follow-up action tracking - Coordinate with external stakeholders on behalf of the CEO as needed 2. Business Operations - Manage contracts, invoicing, and vendor relationships end-to-end - Own administration and coordination with internal stakeholders in finance, HR, and legal to ensure compliance within the Group - Own the company's administrative infrastructure 3. Events, Trade Fair, & Travel Logistics - Coordinate Veloq's presence at major industry events - Manage logistics: booth, flights, hotels, materials - Build and own the event calendar 4. Internal Systems & Tools - Build and maintain the internal tools that keep the team aligned and efficient - Own the project management and communication stack - Create and maintain SOPs for key business processes as the company scales 5. People Operations - Coordinate new hire onboarding from offer acceptance to day one - Support culture and team-building initiatives as the team grows WHAT WE LOOK FOR / WHAT WE REQUIRE - 3+ years in an operations, EA, or people operations role in a startup or high-growth environment - Exceptionally organised with high attention to detail and able to prioritise ruthlessly - Natural problem-solver: you fix things before being asked - Comfortable managing up and across in a senior stakeholder environment - Proficient in project management tools and eager to leverage AI to improve team productivity - Fluent English; based in Prague What we prefer - Experience supporting executives in a fast-paced startup (10–100 people) - Event management or trade fair coordination experience