Specialist Distribution Center
About Deliveryhero
Description
DC Expansion & Cost Performance
- Accountable for delivering DC operations within approved OPEX and Capex budgets.
- Own cost levers across pallets, logistics, manpower, and fleet utilization.
- Drive DC cost-to-serve improvement initiatives in collaboration with C&P and Ops Excellence.
- Implement optimal DC to DSD scheduling to improve cost efficiency and service levels.
- Monitor and control 3PL performance against commercial terms and SLAs. (Cost and penalty framework)
- Lead DC expansion and capacity ramp up execution as per approved Capex plan.
- Work on optimising the route planning for last mile deliveries.
Operations Proficiency
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Drive productivity improvement initiatives across picking, loading, dispatch, and transfer execution.
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Own execution of transport network plans defined by Ops Excellence, ensuring local feasibility and compliance.
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Plan and deploy manpower and fleet at ground level to optimize capacity utilization (thru Ops-ex Models).
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Implement DC layout and process improvements to enhance throughput and reduce handling time in coordination with 3PL.
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Documentation Proficiency
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Have strong documentation skills, particularly in creating process and training documents.
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Develop SLAs and SOPs for feature usage, bug reporting, and system issues FAQs.
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Document any new applicable functional requirements as necessary for enhancements to core products to meet scope of proposed solution.
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Create and update training materials as needed.
Process Compliance
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Ensure the DC team follows correct processes in on-ground operations and WMS postings to avoid matching errors.
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Analyzes and investigates system transactions, inventory data entry etc to ensure overall accuracy.
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Maintain safety, regulatory compliance, and operational risk control standards.
Stakeholder Management
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Ensure proper information flow through the right communication channels.
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Engage on a daily basis with 3PL, regional and central teams.
What Did We Order?
- Bachelor’s degree with minimum 3-5 years of experience in a fast-paced DC environment (ideally in a 3PL or Ecommerce/Quick Commerce space)
- Two (2) to Three (3) years’ experience utilizing a major WMS platform like Manhattan/Infor/Microsoft Dynamics/etc
- Extremely organized and process-driven, Lean Six Sigma or 5S understanding preferred
- Analytical skill set demonstrated by an advanced proficiency in GSheet, MS Excel, Data studio, Tableau.
- Strong problem solving abilities with a process oriented mindset
- Strong written and verbal communication skills across a set of stakeholders