Office Coordinator - Johnson Barrow

About Johnson Barrow

Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships. Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.

Position Summary

The Office Coordinator is responsible for creating a professional and welcoming experience for visitors, customers, and employees. This position serves as the first point of contact for the office and plays a key role in keeping daily operations organized and running smoothly.

This role focuses primarily on front desk and reception responsibilities, including greeting visitors, answering phones, and supporting office operations. The position also provides light administrative and marketing support, offering an opportunity to learn about business operations, customer engagement, and the HVAC industry.

This is an ideal role for someone early in their career who enjoys interacting with people, staying organized, and contributing to a positive team environment.

Key Responsibilities

• Serve as the primary point of contact for visitors, customers, and vendors, providing a professional and welcoming first impression.

• Answer and direct incoming phone calls in a courteous and efficient manner.

• Manage the front desk area, ensuring the workspace is organized, presentable, and ready for guests.

• Receive and distribute mail, packages, and deliveries.

• Maintain visitor logs and support office security and check-in procedures.

• Coordinate conference room scheduling and prepare meeting spaces for internal and customer meetings.

• Provide general administrative support to sales, marketing, and leadership teams as needed.

• Assist with scheduling meetings and maintaining shared calendars.

• Help manage office supplies, kitchen inventory, and basic office organization.

• Support coordination of travel arrangements and meeting logistics when required.

• Assist with filing, document preparation, and data entry.

• Assist with coordinating customer events such as lunch-and-learns, meetings, and office visits.

• Help prepare presentation materials, name badges, and basic marketing collateral.

• Support internal communications and announcements across the office.

• Assist with maintaining organized marketing and customer contact records.

Qualifications

• Experience in front desk, office coordinator, or customer service function.

• Strong organizational, scheduling, and time-management skills.

• Excellent written and verbal communication skills with a service-oriented mindset.

• Proven ability to manage multiple priorities in a fast-paced, deadline-driven environment.

• Proficiency with Microsoft Office and business productivity tools; experience with scheduling systems and CRM platforms is a plus.

• High attention to detail and commitment to accuracy.

• Proactive, dependable, and comfortable working independently while supporting multiple teams.

• Professional presence and ability to interact effectively with leadership, customers, and vendors.

Working Conditions

• Office-based role with standard business hours, Monday–Friday.

• Occasional early morning, evening, or weekend work to support events or deadlines.

• Limited travel may be required for training or sales support.

Physical Requirements

• Ability to sit for extended periods while working at a computer.

• Ability to occasionally lift up to 20 pounds (event materials, binders, office supplies).

• Ability to walk between departments and assist with light office tasks as needed.

Compensation

This is a non-exempt, hourly position offering competitive pay at $25-28/hr or depending on experience, with eligibility for overtime.

Total Rewards

At Johnson Barrow, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your financial success, personal well-being, and professional growth, and includes:

• Competitive compensation with bonus opportunities tied to individual and company performance

• Medical, dental, and vision insurance

• Health savings account (HSA) and flexible spending account (FSA) options

• Life and disability insurance

• 401(k) retirement savings plan with company match

• Paid time off (vacation, sick leave, and holidays)

• Employee assistance program (EAP)

• Professional development and training opportunities

• Tuition reimbursement program

• Volunteer time and wellness initiatives

EEO Statement

At Johnson Barrow, we believe our strength comes from the diverse experiences, backgrounds, and perspectives of our people. We are committed to creating a workplace where everyone feels respected, valued, and supported to succeed. We welcome applicants of all races, colors, ancestries, national origins, religions, creeds, ages, sexes, genders, gender identities and expressions, sexual orientations, marital or family statuses, pregnancies, physical or mental disabilities, genetic information, veteran or military statuses, and any other characteristics protected by applicable federal, state, provincial, or local laws. Guided by our core values: Helping People Succeed, Building Partnerships for Life, Relentless Customer Service, and a Sense of Urgency, we strive to ensure every team member can contribute fully and thrive.