Office Services Specialist - On call

Looking for flexible, supplemental income ? Join our On- Call Office Services Specialist (Floating) team in Boston, MA and gain hands- on experience in administrative support, mail & shipping, and workplace hospitality — apply today and be part of a dynamic office environment!

What you will be doing

Mail & Shipping

Support

Process and sort inbound/ outbound mail and packages while maintaining accurate chain- of- custody and shipping procedures. Print & Reprographics

Assistance

Support copy/ print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning. Office & Facility

Support

Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks. Front Desk & Guest

Services

Welcome visitors, manage calls and visitor logs, and provide a professional concierge- style experience for clients and guests. Administrative & Client

Support

Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.

What we need from you

Strong communication and customer service skills , with the ability to interact professionally with clients, guests, and team members. Proficiency in MS Office and office technology , including working knowledge of MFD (multi-functional device) equipment. Highly organized and able to multitask , manage time effectively, and handle multiple responsibilities in a fast-paced environment. Ability to work independently and follow shipping/receiving procedures , proactively seeking additional tasks during downtime. High school diploma (or equivalent) required with 6+ months of work experience preferred , maintaining professionalism, strong problem-solving skills, and adherence to company policies.

Enjoy the perks of being

Not stuck at one desk Exposed to multiple high-profile client sites Fast skill development across operations Autonomy + trust from day one

Physical Demands

Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance. Ability to walk bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).

Travel

Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation. Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need. Travel distance will be predominately within the FSS’s assigned region (25 miles radius)

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation

The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Use of Artificial Intelligence (AI)

No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status

This posting is for an existing vacancy. Pay Range $22 —

$24 USD

WHAT WE OFFER

Career Growth

An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!

Learning & Development

At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!

We Recognize Talent

We offer a variety of recognition programs for all levels of employees!

Benefit Offerings

Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS

SPS

is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. I n North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

SPS

is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only

We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

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Data Privacy Statement

Acknowledgement Section

By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.