IT Architect

About ANS At ANS, we’re not just a consulting engineering firm—we’re a team of trailblazers shaping the future of multi-disciplinary engineering. Recognized as one of the Best Places to Work and Top 10 Hottest Engineering Firms in the US by Zweig Reports and featured in Inc. 5000’s Top 250 for our staggering 1,748% growth, we’re proud of what we’ve built and where we’re headed.

We thrive on innovation, embrace a “best idea wins” culture, and value humility, ownership, and execution. If you excel in fast-moving environments and believe in the power of precision, this is the place for you.

About the Role

ANS is looking for an IT Support Technician!

In this role, you will be instrumental in ensuring the smooth operation of our IT systems and providing technical support for our staff. Your contributions will enhance our ability to deliver high-quality engineering services across various projects.What You’ll Do Provide support for IT-related issues via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network problems. Document and track all support requests using a ticketing system. Install, configure, and update operating systems and applications. Set up and maintain desktops, laptops, printers, and other peripherals. Support Microsoft 365 applications (Outlook, Teams, OneDrive, etc.). Maintain IT asset inventory and perform basic system updates. Follow company IT policies and security best practices. Assist users with troubleshooting Engineering specific software

WHAT WE ARE LOOKING FOR

Associate’s degree in IT, Computer Science, or related field (or equivalent experience or certificates). 3-6 years of IT support experience Understanding of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and networking concepts. Experience with remote desktop tools and ticketing systems. Self-motivated and self-managed Ability to learn IT support for Engineering specific software

NICE TO HAVE

PowerShell, Ansible, Terraform scripting Familiarity with endpoint security tools and basic troubleshooting.

Key Responsibilities

Own pragmatic architecture standards/patterns and a roadmap that fits a lean, delivery-focused environment. Design and implement end-to-end solutions across collaboration/productivity, identity, endpoints, networking, line-of-business applications, and cloud services. Build integrations across platforms (SaaS, on-prem, cloud) using APIs, SSO, and practical integration patterns. Partner with business stakeholders to translate needs into requirements, options, and implementable plans; communicate trade-offs clearly. Work with the technology team to execute executive leadership’s AI and technology vision via usable platforms, guardrails, and enablement. Deliver automation using PowerShell, APIs, low-code tools, and AI assistants (e.g., Claude), with review/testing and appropriate data-handling controls. Own security-by-design fundamentals (identity/access, baselines, logging/monitoring, and data protection). Lead vendor evaluations and key projects through implementation and operational transition; maintain core documentation and governance (e.g., M365 collaboration governance). Technical Skills Automation & scripting: PowerShell (modules, advanced functions, secure secrets handling, scheduling), operational runbooks, and AI-assisted development tools (e.g., Claude) to speed up drafting and refactoring paired with peer review and test validation API integration: Microsoft Graph and other REST APIs, OAuth/OIDC, webhooks, and service accounts/service principals Identity and access: authentication/authorization patterns, RBAC, ABAC, privileged access controls Security and compliance: identity-first controls, least privilege, logging/monitoring, data classification, BCP/DR and retention/DLP concepts Architecture modeling and documentation: solution diagrams, data flows, integration patterns, and decision logs Business Partnership & Collaboration Strong business-partnering skills; able to engage stakeholders across engineering, project management, operations, and finance to define needs and deliver outcomes. Ability to facilitate decisions and manage trade-offs across cost, risk, schedule, and maintainability without over-engineering. Mentorship mindset: coach teammates and raise the baseline through standards, templates, and automation. Microsoft 365 (Key Platforms) Entra ID (Azure AD): identity, SSO, Conditional Access, MFA, privileged access Microsoft Exchange Online (mail flow, hybrid concepts, retention, eDiscovery) Microsoft Teams (governance, voice/meetings, lifecycle, integrations) Microsoft SharePoint Online (information architecture, permissions, governance) Microsoft OneDrive for Business Microsoft Intune (endpoint management, compliance, configuration profiles, app deployment) Microsoft Purview (Information Protection/Sensitivity Labels, DLP, eDiscovery, retention) Microsoft Defender for Office 365 Microsoft Defender for Endpoint Power Platform (Power Automate, Power Apps, Power BI) for automation and operational reporting Microsoft Graph and M365 admin tooling for configuration, reporting, and automation

Qualifications

Required Excellent communication skills and comfort partnering with the business to define requirements, set expectations, and explain trade-offs in plain language. Strong automation experience using PowerShell (advanced scripting, modules, error handling, logging, secure credential handling) and working with Microsoft Graph and/or other REST APIs. Hands-on experience integrating systems across platforms using APIs (REST), identity/SSO (SAML/OIDC), directory synchronization, and data/integration patterns. Security mindset and experience implementing core controls when there is no separate security team (identity/access, baselines, patching strategy, endpoint controls, logging/alerting, data protection). Preferred Experience integrating SaaS and line-of-business platforms, including identity/SSO integrations and ongoing vendor coordination. Experience designing hybrid and migration programs (tenant-to-tenant, mergers/acquisitions, legacy modernization). Familiarity with ITSM processes (incident, problem, change) and building lightweight operational practices that scale.