Infrastructure Deployment Project Manager

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

SUMMARY

The Project Manager is responsible for supporting Client in all aspects of the deployment of the Starlink deployment program to the client's Retail Branch nationwide estate. The Project Manager will serve as the primary lead for the Starlink program, overseeing cross-functional vendor collaboration and ensuring seamless execution of network installation and deliverables are provided to all related internal departments. This role demands high organizational agility, technical familiarity, and stakeholder engagement.

PRIMARY DUTIES

Program Coordination Lead day-to-day coordination across vendors, engineering teams, and client stakeholders. Track workflow progress using tools like Excel, Jira, Monday.com and Smartsheet Shipping of vendor devices to vendor Ensure readiness for site conversions and maintain accurate status logs Technical Oversight Assist in oversight of support activities involving satellite service, roof surveys, cellular devices, SD-WAN appliances and wireless access points Assist in oversight of circuit installations, testing, and turn-ups for satellite and DIA internet circuits Vendor Management Act as liaison between field resources and network engineers Coordinate circuit turn ups, surveys and field deployments to ensure proper activation sequences Manage deliverables including before/after photos, capture circuit and produce ID information, manage inventory documentation Communication & Reporting Provide regular updates to internal and external teams.

Maintain clear documentation of site status, open items, and deployment milestones. Participate in intake meetings, sync calls, and deployment coordination sessions

COMPETENCIES

Strong focus on accuracy and attention to detail Strong knowledge of MS Office suite Excellent communication skills (verbal and written) Proficient time management skills; sense of urgency Basic skills in Monday.com or similar product (Smartsheet) Ability to track individual deployments across multiple branch locations in a single day Ability to work in a fast-paced environment and adapt process changes mid-stream Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates

REQUIRED EDUCATION & EXPERIENCE

4-8 years’ experience in project management in technology and/or infrastructure programs Experience using PC in business environment including MS Office

PREFERRED EDUCATION & EXPERIENCE

Exposure to technology in the financial industry is a plus Exposure to Monday.com is a plus Familiarity with network equipment such as satellite dishes, wireless access points, routers, switches and cellular devices Strong communication and stakeholder management skills PMP certification preferred by not required

Qualifications

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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