UX Researcher

KUBRA is hiring a UX Researcher to help shape meaningful, user-centered experiences ✨ In this role, you’ll uncover what truly matters to the people we serve 🔍 and translate those insights into impactful product decisions 💡 Working closely with product, design, and engineering teams 🤝, you’ll turn curiosity into clarity—guiding the creation of experiences that are intuitive, effective, and genuinely valuable 🚀 This is a Hybrid role in Mississauga, ON.

How You’ll Contribute Conduct exceptional user experience research and provide high-quality insights to help discover, innovate, identify, and validate ideas through collaboration. Work closely with cross-functional teams to gather requirements, recruit for and conduct mixed-methods research methodologies, and communicate findings to the stakeholders. Translating findings into actionable recommendations and advocating research findings to diverse audiences via presentations or async documentation. Advocate for user-centered design, aligning design decisions with user needs and business goals. Actively contributes to the optimization of UX research processes and workflows to improve research efficiency. Collaborate with Product Design, Product and Development to identify and prioritize research opportunities. Plan and execute mixed methods user-centered research, including generative interviews, concept-testing, surveys, evaluative unmoderated studies, and usability testing. Communicate results, translating findings into actionable recommendations and advocating research findings to diverse audiences through written and oral presentations. Actively participate in projects and recurring team meetings. Contribute to the optimization of UX research processes and workflows to improve research efficiency.

Strengths That Shine in This Role Collaboration with cross-functional teams. Experience in collaborative work with product managers, engineers, and stakeholders to understand user needs. Demonstrated ability to work independently in an agile development process and proficiency in various research methodologies, such as in-person and remote facilitation to identify user needs. Excellent organization, time management, problem-solving, and analytical skills. Proactive mindset and ability to work independently in a fast-paced environment focused on results.

Skills That Matter in This Role 2+ years of professional experience in mixed-methods user-centered research. Familiarity with the technology industry and UX research trends: Exhibit experience and knowledge of B2B practices and technology. Experience in in-depth 1:1 interviews, concept-testing, evaluative unmoderated studies, usability testing, surveys, user personas, journey mapping, and analytics tools.

Why You’ll Love Working Here Thrive in an award-winning culture that champions growth, embraces diversity, and fosters inclusion for all. See our awards → Earn annual performance-based bonuses recognizing your contributions Enjoy generous benefit coverage with low premiums , plus a Healthcare Spending Account and Wellness Spending Account Invest in your future with RRSP matching Take time to recharge with paid vacation and sick days , and enjoy a paid day off for your birthday Make a difference with two paid volunteer days to support causes you care about Keep learning with free access to LinkedIn Learning and our education reimbursement program for continued development Feel appreciated through our employee recognition programs Support your mental health with a free premium Headspace membership Stay refreshed with unlimited access to fully stocked beverage stations Save more with exclusive Perkopolis retail discounts