Client Service Associate - DC

Ready to make a meaningful impact?

At Brighton Jones, we’re a purpose-drive, client-focused team committed to helping individuals live richer lives. As one of the largest RIAs in the nation, we’ve built a culture of continuous growth, collaboration, and community—recognized with 15 consecutive “Best Places to Work” awards including Inc.com’s 2025 list, as well as national honors for community impact.

We lead the industry in aligning wealth, passion, and purpose to help our clients thrive. With over $30 billion in assets under advisement, 300+ teammates nationwide, and a dynamic, team-based approach, we’re growing fast—and we’re looking for driven, curious individuals to join our #OneTeam.

As a critical member of the Client Service team, you will work closely with lead advisors to ensure clients and prospective clients receive the highest quality service and client experience. You will be a member of a dynamic team in a collaborative, service-obsessed environment utilizing your exceptional organizational, problem-solving, and detail-oriented skills.

*Please note that this position follows an administrative career path and is not intended as a pathway to become an Advisor.

Take our Values in Action Self-Assessment to see how our values align!

Your Role - Administrative Responsibilities

Provide administrative oversight and support the Lead Advisors on strategic needs. Prepare various administrative deliverables which directly support client retention and growth; prepare and process documentation related to client onboarding, implementation, and on-going client maintenance Act as a primary point of contact for custodians around all operational and tactical service matters Gather, organize, and input client and prospective client data into the CRM (Salesforce); manage data accuracy and integrity and keep records current Assist advisory team members coming out of client and prospective client meetings with any post-meeting action items Handle money movement requests including capital calls, distributions, journals, trades, and asset transfers Provide support and respond to task requests from team members in a timely and accurate manner; follow up to ensure completion Assist with calendaring functions and internal meeting preparation

Your Role - Client Experience Responsibilities

Assist with ad hoc client projects that promote client service/experience, including projects that support the broader service team Coordinate client touchpoints which drive client experiences including anniversaries, thank you notes, flowers and/or gifts Oversee quality control to mitigate errors on any client-related paperwork

Your Experience

1 - 4 years of experience in an administrative role, experience in the financial services industry is preferred. Undergraduate degree desired; Business, Economics, Finance, or Accounting degree preferred Self-motivated and takes pride in providing exceptional support to clients and the team Proficiency in Microsoft Office Suite products (Word, Excel, Windows) required; Salesforce experience a plus Expected to learn other position-related systems on the job This role is an in-office, full-time, and non-exempt position. We are a work from office culture with a lot of flexibility.

Compensation

Pay : Competitive annual salary. Ownership & Financial Wellbeing Fully paid medical, dental, and vision coverage for employees 401(k) with 100% match up to 3% of annual compensation Equity ownership opportunities for every employee New Business Incentive Program Generous employee referral bonus Cell phone data reimbursement Financial planning services discount for employees and immediate family members Time & Flexibility Minimum 3 weeks PTO starting Day 1 Winter Break, Summer Friday flex-days, and 10 paid holidays Unlimited Volunteer Time Off plus company grant matching Heavily subsidized transit Growth & Development 100% reimbursement for required training, certifications, licensing, and dues Personal career development plans Richer Life Business Partner (coaching for all employees) Mindful Emotional & Social Intelligence training Annual professional & personal wellbeing stipend Connection & Community Quarterly team-building events Regular social events Employee-led book clubs, committees, and affinity groups Family & Milestones Paid Parental leave (13 weeks for birthing parent and 6 weeks for non-birthing parent) Adoption benefits Anniversary milestone celebrations, including a 3-month paid sabbatical at 10 years