Customer Support | Cruise Specialist
Description
Job Title: Cruise Travel Specialist Location: Remote
Overview We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.
Key Responsibilities
Recommend cruise lines, ships, and itineraries based on client preferences. Coordinate pre- and post-cruise travel, including flights and hotel stays. Book specialty dining, excursions, and onboard experiences. Track promotions, upgrades, and loyalty program benefits. Maintain expert-level knowledge of major cruise lines and destinations.
What You Bring
Prior experience booking or selling cruises (preferred). Strong knowledge of ocean and river cruise options. Ability to work independently and stay organized. Excellent customer service and upselling skills.
Benefits
Remote role with flexible scheduling. Cruise-specific travel perks, FAM trips, Hotel & Resort discounts Access to exclusive industry tools and support from a dedicated team.