Technical Program Manager (Bioinformatics Projects)

Technical Program Manager (Bioinformatics Projects)

Location

Dallas or Austin, TX (hybrid)

Pay Range

$100,000–$115,000 We are so excited you are interested in joining our team! If you are excited to empower science through innovation and possess a deep background in bioinformatics and program execution, we want to hear from you. About Form Bio Form Bio provides award-winning software and AI solutions for cell and gene therapy leaders. By combining data, technology and expertise, Form’s solutions accelerate timelines from discovery to clinic by providing drug developers with rapid in silico characterization and optimization of their therapeutics. Form Bio’s proprietary, patent pending AI models are the first of their kind, purpose-built to solve the most complex challenges in genetic engineering and design for gene and nucleic acid-based therapies. The Role We're looking for a highly skilled Technical Program Manager (Bioinformatics Projects) to lead and manage a critical, multi-million-dollar software services engagement with an Enterprise Biotech customer. This role sits at the intersection of customer success, scientific delivery, and program execution. You will be the primary owner of the customer relationship, responsible for translating high-level scientific plans into executable timelines and professional deliverables.

Responsibilities

Program Management & Scoping

Drafting Statements of Work (SOWs)

Partner with customer stakeholders to elicit requirements and author detailed SOWs that define scope, deliverables, and timelines.

Stakeholder Alignment

Manage multiple parallel projects and critical paths, ensuring cross-functional teams (Engineering, AI/ML, and Science) remain aligned on timelines.

Reporting & Documentation

Build comprehensive customer reports and professional presentations to track progress and demonstrate value.

Delivery Accountability

Ensure on-time, high-quality delivery of contracted services, tracking milestones and outcomes against contractual commitments. Customer Relationship & Stakeholder Management

Relationship Ownership

Own and manage the overall relationship with Enterprise Biotech for a multi-million dollar annual software services contract.

Proven Success

Demonstrate a track record of managing demanding customers and deliverables with professionalism and focus.

Communication Excellence

Proven ability to communicate clearly, objectively, and timely across business, scientific, and technical audiences.

Escalation Management

Act as the primary escalation point for issues, risks, and conflicts, driving resolution and alignment. Requirements & Product Definition Partner with customer stakeholders to elicit, document, and refine detailed requirements, acceptance criteria, and product/feature definitions. Ensure requirements are actionable, prioritized, and aligned with both customer goals and engineering constraints. Lead iterative review cycles with customers to validate deliverables and ensure expectations are met or exceeded. Technical & Scientific Collaboration

Scientific Communication

Translate high-level scientific plans into executable timelines and professional, board-ready slide decks.

Bioinformatics Integration

Collaborate with life sciences, bioinformatics, and AI/ML specialists to understand domain-specific needs and constraints.

Cross-Functional Delivery

Coordinate delivery of SaaS product features, cloud infrastructure projects (GCP), and custom data warehouse solutions.

Required Skills/Abilities

Bioinformatics Expertise

Bachelor’s or Master’s degree in Bioinformatics , Computational Biology, or a related field is required .

Experience

Proven experience managing complex, enterprise-scale software or technology services engagements.

Customer Management

Strong executive presence with demonstrated success interacting directly with senior leaders and decision-makers.

Agile Management

Exceptional project and program management skills, including experience working with agile software engineering teams.

Resilience

Demonstrated ability to operate effectively in high-stress, high-visibility, and occasionally contentious environments.

Technical Depth

Experience managing SaaS feature roadmaps and delivering custom software/data platform projects.

Communication

Superior written and verbal communication skills; ability to translate between technical, scientific, and non-technical stakeholders.

Location

Must be willing to work on-site in Dallas, TX (hybrid) and travel regularly to customer locations.

Character

High emotional intelligence, integrity, and a deep understanding of confidentiality regarding proprietary biological data. Nice-to-Have Qualifications Experience working in or with academic research or life sciences organizations. Familiarity with AI/ML workflows in scientific or research-driven environments. At Form Bio, we strive to create an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Form Bio believes that diversity is paramount to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.