Senior Freight Analyst

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. As a Senior Freight Analyst at WHOOP, you will drive transportation cost optimization, carrier performance, and freight analytics across our global logistics network, while also ensuring strong execution and visibility of shipments. You will partner with carriers, freight forwarders, and internal stakeholders to improve service levels, reduce costs, and support scalable logistics operations. The ideal candidate has experience in transportation, freight, or logistics operations, strong analytical skills, and the ability to balance strategic thinking with hands-on execution. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

RESPONSIBILITIES

Analyze freight spend across all transportation modes and identify cost-saving opportunities Monitor and improve carrier performance, SLAs, and service levels Support rate benchmarking and carrier negotiations with data-driven insights Build and maintain dashboards and reporting for freight KPIs Partner with Logistics and Finance teams to support budgeting and cost tracking Identify trends, risks, and opportunities in transportation data Support network optimization and routing strategies Monitor shipment milestones and ensure accurate reporting across the network Identify risks in transit and implement mitigation strategies Ensure accuracy and completeness of shipping documentation (invoices, packing lists, labels) Support issue resolution with carriers, freight forwarders, and internal teams

QUALIFICATIONS

Bachelor’s degree or higher in Supply Chain, Logistics, Business, Finance, or related field 4+ years of experience in transportation, freight, logistics, or analytics Strong analytical and problem-solving skills Advanced Microsoft Excel skills (data analysis, modeling) Experience working with carriers (DHL, UPS, FedEx) and freight forwarders Experience with TMS systems is a plus Ability to work autonomously in a fast-paced environment Strong experience and commitment to leveraging AI tools in day-to-day work