Sustainment Training Analyst

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success. At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.

The Sustainment Training Analyst supports the deployment and ongoing sustainment of the Electronic Health Record (EHR) Modernization Training system. This role requires expertise in instructional design, adult learning principles, curriculum architecture, and learning technologies to create effective, engaging training solutions. The ideal candidate is a self-starter who thrives in ambiguity, collaborates with the Training team, and develops innovative instructional strategies to address complex performance needs.

This role offers the opportunity to contribute to a critical healthcare modernization initiative by delivering impactful training solutions and measurable outcomes.

Benefits Health insurance Dental insurance Vision insurance Life Insurance 401(k) Retirement Plan with matching Paid Time Off Paid Federal Holidays

Key Responsibilities

Key responsibilities include coordinating with the EHR vendor and site leads to transition to sustainment, preparing site teams for sustainment training, and managing the handoff for future management. The analyst will facilitate stakeholder meetings, manage and report training metrics, deliver client briefings, and address external inquiries from entities like GAO, Congress, or media. Additional duties include handling ad-hoc client requests and coordinating Block release training materials with the government client and EHR vendor Learning team.

Required Skills Success in this role requires proven experience in instructional design, adult learning, curriculum architecture, and learning technologies, with the ability to design creative, learner-centered solutions. Strong collaboration and communication skills are essential for engaging with government clients, EHR vendors, and site leads. Experience in managing training metrics, delivering briefings, and addressing external inquiries is required, along with proficiency in ServiceNow or similar systems. The ability to work independently and deliver high-quality results in an ambiguous environment is critical.

Preferred Skills Preferred skills include familiarity with EHR systems and implementation processes, experience in large-scale training programs and sustainment transitions, and strong analytical and problem-solving abilities to address training incidents and improve processes.