Small Business Sales Account Executive

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

How You’ll Make an Impact

As a Small Business Sales Account Executive at Nextiva, you're at the heart of empowering entrepreneurs and small businesses, helping them build amazing relationships with their customers, simplify operations, and unlock real growth. Through Nextiva’s game-changing Unified-CXM platform, you’ll deliver personalized, AI-powered experiences across voice, video, collaboration, SMS, and surveys, creating lasting customer impact every day.

What You’ll Do

Crush Your Goals

Maintain disciplined, high-energy outbound activity to fill your pipeline and consistently achieve or exceed your monthly and quarterly quotas.

Master Discovery

Lead engaging, high-quality discovery conversations to uncover customer goals, pain points, and desired business outcomes, becoming a trusted advisor right from the start.

Create Urgency & Momentum

Clearly communicate Nextiva’s value, driving urgency and excitement around solutions that help customers grow revenue, improve customer satisfaction, and streamline operations.

Own the Process

Manage deals proactively, swiftly moving opportunities forward by setting clear next steps, timelines, and expectations.

Bring Your Best Demos

Deliver compelling, outcome-focused product demos tailored to each customer, showcasing how Nextiva’s solutions will transform their business.

Embrace Operational Excellence

Keep your pipeline and Salesforce documentation spotless, enabling accurate forecasting and proactive decision-making.

Leverage Cutting-Edge AI

Regularly use powerful AI tools (ChatGPT, Nextiva’s internal resources) to sharpen your pitch, refine your discovery, overcome objections, and accelerate your sales cycle.

Stay Curious & Creative

Constantly experiment with new AI-powered tools and techniques to enhance your productivity, customer engagement, and selling effectiveness.

What You’ll Bring

High-Energy Mindset

2+ years of proven inside sales success in a fast-paced, high-activity environment.

Industry Knowledge (preferred)

1+ years selling UCaaS, CCaaS, SaaS, PaaS, or similar tech solutions.

Pipeline Powerhouse

Proven success managing pipelines in Salesforce CRM with meticulous attention to detail and accuracy.

Consultative Confidence

Skilled in consultative selling and discovery, aligning Nextiva solutions directly to measurable customer outcomes.

Proactive Deal Driver

Demonstrated ability to create urgency, maintain momentum, and rapidly progress deals to close.

AI Enthusiasm

Curiosity and excitement in using AI tools (such as ChatGPT) to level up your sales prep, pitch, and performance.

Operational Rigor

Commitment to disciplined documentation and rigorous operational execution. Why Nextiva?

Impact

Join a leader trusted by over a million users, orchestrating amazing customer journeys and driving powerful business outcomes.

Innovation

Sell transformative AI-driven solutions that help customers deliver unforgettable experiences, increase efficiency, and boost employee engagement.

Culture

Be part of a vibrant, supportive team culture deeply committed to Amazing Service®, continuous growth, and meaningful connections with customers and colleagues. Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors

Drives Results

Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.

Critical Thinker

Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.

Right Attitude

They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage Insurance 💼 - Life, disability, and supplemental indemnity plans Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives Growth 🌱 - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit

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Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram , Instagram MX , YouTube , LinkedIn , and the Nextiva Blog .