HR Generalist

Role Overview The HR Generalist serves as a foundational pillar for the HR department, providing comprehensive support and guidance across the employee lifecycle. This role focuses on maintaining the integrity of company policies, ensuring disciplinary compliance, managing meticulous records, and facilitating seamless onboarding. You will act as a primary point of contact for employee queries and a strategic assistant to the HR Manager in performance and operational initiatives.

Key Responsibilities

• Policy, Compliance & Employee Relations

Adherence & Guidance

Support the administration and implementation of HR processes, ensuring all staff adhere to workplace policies and organizational guidelines.

Disciplinary Support

Conduct thorough pre-investigations into incidents and grievances to identify root causes.

Documentation

Prepare Notices to Explain (NTE) and related legal/compliance documents for HR Manager endorsement.

Issue Resolution

Assist in the timely resolution of employee relations challenges and general queries (COEs, employment verifications, etc.).

• Performance Management & Analytics

Performance Tracking

Assist the HR Manager in administering the performance management process, including scorecard monitoring and tracking employee initiatives.

Data Monitoring

Track key HR indicators such as attendance metrics and performance data to support operational goals.

Reporting

Generate routine and ad-hoc HR-related reports to provide visibility into departmental health.

• Lifecycle & Records Management

Onboarding

Lead the onboarding process for both new hires and newly regularized employees to ensure a smooth transition into the company culture.

Database Integrity

Manage and maintain accurate, up-to-date employee records within the HRIS and physical databases.

Administrative Support

Handle all internal and external HR matters, ensuring compliance with data privacy and documentation standards. Qualifications & Skills

Experience

Proven experience as an HR Generalist or in a similar administrative HR role.

Knowledge

Strong understanding of labor laws, disciplinary procedures (NTE process), and HR best practices.

Technical Proficiency

Skilled in HR databases (HRIS) and Microsoft Office Suite (Excel/Reporting).

Soft Skills

Exceptional interpersonal skills, objective investigative abilities, and a high level of discretion regarding confidential information.

What We Offer

Competitive Pay and Benefits. Opportunity to work with cutting-edge design technology. Thrive in a fast-paced, supportive team that values work-life balance. Play a key role in design operations—your impact on company growth will be evident. Join a culture that values your contributions and equips you with the tools to succeed. Be part of an innovative team that continuously learns and adapts.

About Bold Business

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. We help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions. Bold Business recruiters always use a “@ boldbusiness.com ” email address and/or from our Applicant Tracking System, Greenhouse. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.