Business Analyst

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Business analyst on the Veeva Digital Events team, you will own the design and execution for major components of our Digital Events tech stack.

Veeva Digital Events has multiple products to support HCPs, logistics team members, pharmaceutical sales reps, and integration into CRM.

You are excited about business-process innovation to deliver customer success. You are comfortable working with a cross-functional team with engineers, testers, product, and operations team members.

This is a great opportunity for someone who is excited about product design and thinking strategically about process improvement and architecture for scalability, reliability, privacy, and quality in service delivery.

This position is remote with some days in the office.

What You’ll Do Own and design product features from start to finish, including user stories, functional & non-functional requirements, feature specifications, quality control checks Manage the prioritization and focus on enhancements Author high-quality design specifications within an agile methodology based upon industry and downstream systems/customer requirements Support release and sprint planning to ensure product enhancements support the needs of the customers at the right time and in the right sequence Collaborate closely with Development, QA, Project Management, and Product Management to ensure products are built and delivered with quality Be accountable for the success of the product Acquire deep subject matter expertise in promotional and non-promotional event programing in life sciences

Requirements

6+ years of hands-on business analyst experience/technical services/engineering related positions in the software space Must have hands on skill with Agile, Azure UI/UX tool Strong understanding of all aspects of the product development lifecycle, including the definition of requirements, engineering, QA, and deployment Strong problem-solving and analytical capabilities Excellent communication and interpersonal skills, proficiency in English BA/MA/BSc/MSc in relevant fields

Nice to Have Hands-on technical experience in engineering, solution architecture, business analytics, or other related positions in the software space Experience with Microsoft development tools and technologies and React Exposure to Azure cloud environment Experience in the Life Sciences industry, SaaS, and/or enterprise products Understanding of Life Sciences Speaker Bureau