Senior Engagement Manager

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com . About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values

Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

3 best things about the job

Innovation at Scale

Work at the forefront of programmatic advertising with cutting-edge technology, data, and AI-driven solutions within the world's largest marketing services company, directly impacting major brands.

Collaborative & Empowering Culture

Join a diverse, dedicated team of programmatic experts where your opinions and ideas are highly encouraged, shaping client strategies and product evolution.

Dynamic Growth & Learning

Navigate an evolving digital media landscape with continuous opportunities to learn new technologies, tackle complex challenges, and grow your career within WPP, supported by a culture that values ambition.

In three months

Comprehend WPP Media Solutions' platforms, product suite, and strategic positioning in the Indian programmatic landscape. Establish foundational relationships with internal teams and client agency stakeholders. Begin managing a portfolio of client accounts with proactive communication.

In six months

Demonstrate consistent success in account management, strategic planning, and delivering measurable client outcomes. Proactively identify client needs, contributing to account stability and growth. Actively participate in initial new business discussions and proposal development.

In 12 months

Develop and present long-term strategic roadmaps for client accounts, identifying growth opportunities and leveraging advanced programmatic solutions. Contribute to thought leadership and best practices within the team. Successfully contribute to the acquisition of new client accounts and expansion of existing business .

Responsibilities of the role

Strategic Client Partnership

Cultivate deep, strategic relationships with key clients and WPP agency stakeholders, acting as a trusted programmatic advisor.

Business Development

Actively identify, pursue, and support new business opportunities, including pitching WPP Media Solutions' capabilities to prospective clients and contributing to proposal development.

Solution Evangelism

Serve as the subject matter expert for WPP Media Solutions' advanced programmatic products and technology, educating clients and agencies on their value.

Programmatic Strategy & Planning

Lead the development of data-driven programmatic media strategies aligned with client business objectives and ROI.

Performance Management

Oversee campaign lifecycle, collaborating with trading, analytics, and ad operations for optimal setup, continuous optimization, and insightful reporting.

Data-Driven Insights

Provide in-depth performance analysis, actionable insights, and strategic recommendations to clients, articulating campaign value.

Account Growth

Drive organic growth within existing client accounts through strategic upsell and cross-sell of WPP Media Solutions' services.

Cross-Functional Collaboration

Facilitate seamless communication across internal teams (Trading, Analytics, Product, Sales, Ad Operations) and external partners.

Market Expertise

Stay abreast of industry trends, technologies, and the competitive landscape in programmatic advertising, sharing insights internally.

Operational Excellence

Ensure adherence to WPP Media Solutions' best practices and client service standards.

What you will need

Experience

3-5+ years in programmatic advertising, digital media, or client services (agency, ad tech, or media owner).

Programmatic Expertise

In-depth understanding of the programmatic ecosystem, including DSPs (e.g., DV360, The Trade Desk), SSPs, DMPs, ad servers, and various buying models.

Client Management & Business Acumen

Proven track record of managing and growing key client accounts, building long-term strategic partnerships, and identifying new business opportunities.

Analytical & Data Skills

Strong analytical acumen to interpret complex data, derive actionable insights, and present compelling recommendations.

Communication & Presentation

Exceptional verbal and written communication, presentation, and negotiation skills.

Strategic Thinking

Ability to think strategically, identify client challenges, and develop innovative, data-driven solutions.

Project Management

Excellent organizational skills, attention to detail, and ability to manage multiple projects in a fast-paced environment.

Education

Bachelor's degree in Marketing, Business, Communications, or a related field.

Local Market Knowledge

Understanding of the Indian digital advertising landscape and local market nuances is highly desirable. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice for more information on how we process the information you provide.