Senior Resource Management & Staffing Lead

About Egen

Egen is a fast-growing and entrepreneurial company with a data-first mindset. We bring together the best engineering talent working with the most advanced technology platforms, including Google Cloud and Salesforce, to help clients drive action and impact through data and insights. We are committed to being a place where the best people choose to work so they can apply their engineering and technology expertise to envision what is next for how data and platforms can change the world for the better. We are dedicated to learning, thrive on solving tough problems, and continually innovate to achieve fast, effective results. If this describes you, we want you on our team.

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About the opportunity

Egen is seeking a highly collaborative, detail-oriented Senior Resource Management & Staffing Lead to own and operate our end-to-end staffing function across our global delivery teams. This role sits at the intersection of Sales, Pre-Sales, Delivery, and Talent Acquisition, ensuring that the right people are deployed to the right work at the right time.

You will manage open staffing requests, maintain real-time visibility into consultant availability and utilization, and proactively identify gaps between demand and supply. In close partnership with the People team, you will also serve as a liaison, supporting Practice Leaders through thoughtful workforce planning, talent deployment decisions, and capability development. When staffing needs cannot be met with existing talent, you will partner closely with the Talent Acquisition team to prioritize new requisitions.

This role is both strategic and hands-on - ideal for someone who thrives in fast-moving consulting environments and enjoys bringing structure, clarity, and data to complex decisions.

Responsibilities

Staffing & Resource Management Own the full lifecycle of global staffing requests across all active and upcoming client engagements. Partner closely with Sales, Pre-Sales, and Delivery Leadership to understand project scope, timing, skill requirements, and client priorities. Match consultants to project roles based on skills, experience, availability, regionalities, utilization targets, and career development goals. Actively manage and optimize the bench, identifying short-term deployment opportunities and longer-term skill or capacity gaps. Align with Practice Leads to define common profiles for hiring consistency, as well as a clear definition of levels globally. Demand Forecasting & Capacity Planning Maintain an accurate, forward-looking view of demand relative to available capacity. Translate pipeline and delivery forecasts into actionable staffing plans. Provide clear, data-backed recommendations on hiring needs, timing, and required skill profiles. Proactively rotate bench talent across the portfolio based on pipeline and future opportunity trends to align with business direction and reduce time-to-fill for resource requisitions. Talent Acquisition Partnership

When internal supply does not meet demand, collaborate with Talent Acquisition to address both ongoing pipeline needs and one-off hiring requirements by

Opening new requisitions Defining role requirements, priorities, and success profiles Aligning on timing, urgency, and pipeline approach (e.g., continuous vs. role-specific hiring)Serve as a key input into hiring decisions by grounding reqs in real client and delivery needs. Process, Systems & Reporting Design, improve, and operate scalable staffing and resource management processes, gaining alignment with key stakeholders. Lead staffing cadences (e.g., weekly staffing meetings) and ensure clear communication across stakeholders. Maintain and evolve skills inventories and resource data to support informed staffing decisions, while proactively identifying and influencing cross-department process improvements that enhance staffing accuracy, efficiency, and forward visibility. Produce reporting and insights on utilization, capacity, staffing gaps, and trends for leadership. Partner with Operations to enhance and optimize systems, including Certinia, Salesforce, and related tooling. Strategic Support Support mid- and long-term workforce planning aligned to Egen’s growth strategy. Help leadership make informed decisions around utilization targets, team growth, and service line investment.

Skills & Experience

7+ years of experience in professional services operations, with at least 5 years in resource management, staffing, or workforce planning within an IT/consulting environment. Willingness to roll up sleeves and operate in a hands-on, execution-focused role. Experience with Professional Services Automation (PSA) and related operational systems; experience with Certinia and Salesforce preferred. Proven experience managing technical staffing across multiple concurrent, global engagements with competing priorities. Strong understanding of consulting delivery models, utilization, and capacity planning. Highly data-driven; possesses a strong understanding of data structures and data relationships, and is comfortable using metrics, dashboards, summarized/aggregated data, data queries, and GenAI tools to autonomously solve simple to moderately complex problems and inform decisions. Familiarity with modern technology consulting skillsets (e.g., cloud, data, engineering, platforms, GenAI / ML / Data). Excellent communication and stakeholder management skills.Exceptionally organized, proactive, and comfortable operating with ambiguity.