Business Development Representative, Outbound

About sales-i UK Ltd., a SugarCRM Company

From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential.

Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day.

If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey.

SugarCRM is looking for a talented, energetic and driven individual to join our team as Business Development Representative (BDR) in our Solihull office. Supporting the UK and potentially wider EMEA sales team, you will play a pivotal role in driving our outbound prospecting efforts.

Building rapport with contacts through phone calls, emails (including video emails) and social channels comes naturally to you. You will work closely with the SugarCRM sales team to ensure that the leads provided to sales are qualified correctly and are progressing through the sales funnel. This involves gathering key information to update the CRM system and assigning next steps for sales or marketing nurture paths.

Impact you will make in the role

Proactively identify and engage with potential clients in the UK market through outbound telemarketing, email campaigns, social media outreach, and video prospecting. Build and maintain relationships with key prospects, understanding their needs, and effectively conveying how our solutions can benefit them. Meet and exceed monthly and quarterly outbound prospecting and lead generation targets. Continuously research and analyse the UK market to identify trends, opportunities, and potential clients. Successfully manage and overcome prospect objections Stay current on the SugarCRM products and solutions Actively look for opportunities to improve, optimize lead management Record information and maintain detailed and accurate records in the CRM system

Expertise you will bring in

Experience with value-based selling highly preferred Strong proficiency in using email, social media platforms (LinkedIn etc.), and video prospecting to engage with key prospects. Strong written and verbal communication skills Professional, determined, and results-oriented Positive attitude, team-oriented, and a self-starter A hunger for a career in sales and a desire to learn and grow within a dynamic sales environment. Ability to accurately determine lead qualifications based upon established criteria Comfortable learning key software applications

To stand out from the crowd

Previous experience of using Sales cadencing/sequencing tools and LinkedIn Sales Navigator would be advantageous Whilst this role will focus on the UK, other languages could be advantageous